"" AFA93.org

Employee Assistance Program
 Contact EAP Reps

 NWA Nat'l Committee Chairs

 AFA Main Website

 CWA Website

 AFA-CWA Constitution and Bylaws

 Imposed Contract - full text

 MEC Hotline

CHAOS


 Home Page
AFA-CWA Council 93
Our Flight Attendant Community
2006 MEM Commendation Champs

Dear MEM Flight Attendants:

As frontline employees, you have the opportunity to leave a positive impression with our customers each time you fly and your dedication to customer service goes a long way in retaining customer loyalty. As a department, we are measured on the following attributes: presence in the cabin, attentiveness, responsiveness, courteousness, professional image, overall service experience and proactive follow-through with our customers.

Each year we recognize the Flight Attendants from each base who receive the most positive comments from our customers. The following "MEM Commendation Champions" were recently honored at a luncheon where they shared their best customer service practices with their peers and senior leadership. These luncheons are a high point for the honorees and department leaders. I'd like to acknowledge the 2006 recipients for the MEM base. They are:

Dianne Andrews
Kim Antoine-Barkulo
Brian Bell
Marie Bishop
Carol Bradshaw
Martha Crocker
Rosemary Cunningham
Linda Dance
Grace Espinosa
Jennifer Fletcher-Tyson
Jeanine Forrest-Knight
Judy Hanna
Brenda Heltz
Linda Hinman
Beverly Jensen
Renate Kolb
Melissa LaChapelle
Jane Martin
BJ McClendon
Peggy Miller
Carla Piersawl
Jeannie Rogers
Andrea Saxton
Patsy Silcox-Noble
Charlotte Woodward

These Commendation Champions have demonstrated a level of excellence that is highly valued by our customers.MEM Inflight thanks them for their continuing dedication to customer service.

Best regards,

Regards,
Mona
MEM Base Manager

Contact Webmaster